Educator Help Center

Reactivating students is a necessary part of good enrollment management. This means locating an inactive profile and making it active again. Reactivating an account would allow the returning student to continue their work, and it will reduce the likelihood of the same student having multiple accounts.

There are two methods to reactivate Student accounts.

Reactivate multiple Student accounts at once:

1. From the Administration tab, select the Students button. 

2. Using the Filter By options, be sure to select “No” under the Active filter to display a list of inactive students.

3. Select the Submit button to see the search results. 

Note: If desired, teachers can use the Search By fields to narrow down the Student List by Name, Username/Email, or Phone Number.

4. Check the box next to each student’s name whom you wish to reactivate. 

5. Use the Change Selected Record Status dropdown menu to make the selected Student accounts active by selecting “Make Active.”

6. Click Make Active again in the pop-up window to confirm you want to make the selected record(s) active.

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Reactivate a single Student account:

1. From the Administration tab, select the Students button. 

2. Using the Filter By options, be sure to select “No” under the Active filter to display a list of inactive students.

3. Select the Submit button to see the search results. 

4. Select the Edit link next to the student’s name. 

5. In the Student Profile, check the box next to Active.

6. Click the Save button at the bottom of the page.