Student Help Center

There could be a number of reasons why your lessons or quizzes aren’t loading properly or quickly. Follow these steps to make sure you have the best experience:

1. Check to see if you have a strong internet connection.
2. Access your internet using a browser that best supports our courses.
3. Clear your web browser cache.
4. Restart your computer.
5. Sign in again and try the lesson or quiz once more.

Related topics:

• How do I clear my browser history and cache?
• How do I check to see which browser I'm using?
• How do I know if my browser is up-to-date?