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Why aren't the lessons and quizzes loading?

There could be a number of reasons why your lessons or quizzes aren’t loading properly or quickly. Follow these steps to make sure you have the best experience:

  1. Check to see if you have a strong internet connection.
  2. Access your internet using a browser that best supports our courses.
  3. Clear your web browser history and cache.
  4. Restart your computer.
  5. Sign in again and try the lesson or quiz once more.

If you are still having trouble with the lessons, please contact the Student Help Team at studenthelp@essentialed.com or (800) 460-8150.

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